Accessibility statement
Last updated: April 2026. Target: WCAG 2.1 Level AA across the site.
Due to You is built for people navigating the benefits system, which often includes people with disabilities, people using assistive technology, and people on low-bandwidth or older devices. Accessibility is a core editorial concern, not a line-item.
How the site is built
- Semantic HTML on every page — real headings, real lists, real landmarks.
- Keyboard-navigable throughout, including the triage tool.
- Visible focus rings on every interactive element.
- Skip-to-main link on every page.
- Text contrast meets or exceeds WCAG 2.1 AA for body and caption sizes.
- Live-region announcements for the triage flow, so screen-reader users hear each new question as it arrives.
- Colour is never the only way a piece of information is conveyed — nation labels, verdict colours, and alerts all carry text as well.
- No motion that can't be paused or that runs without user intent.
- Responsive layout down to 320px viewport width.
Known limitations
We test with VoiceOver on macOS and NVDA on Windows, plus keyboard-only navigation. We don't yet have formal testing with every assistive technology in the wild, and we're not yet localised into Welsh or Scottish Gaelic.
If something isn't accessible
Report it via our corrections process. Accessibility issues are treated with the same urgency as factual errors.